ProceduresAdvice and support
If you are a parent or carer and believe your child is in need of additional support you can contact the Multi Agency Support Hub (MASH) to discuss your concerns and see what support is available.
The MASH can direct you to the most appropriate services for support, can organise multi-agency support if needed and can identify if social work support is required.
For more information about the MASH and multi-agency support follow the links below:
Multi Agency Support Hub (MASH)
Early Help Team Around The Child And Lead Professional
You can also access support services through your GP, or other health or education professionals (like health visitors, school nurses and teachers) who can refer for specialist support.
There are many local and national agencies that offer information, support and advice for parents and carers. The list below is not exhaustive but many of the links provide further links to relevant support services.
Local support services
Additional links to local charities providing support services
Child and Adolescent Mental Health Services - referral through a GP or school nurse.
A multi-disciplinary team that supports children and young people 0 - 18 with additional needs.
If you are worried about the safety of a child.
Explains the Child, Youth and Community Tribunal and the role of the Children's Convenor.
Information about health visiting, school nursing and the children's community nurse
Information and advice about children's dental health, services available and eligibility.
Information and advice about children's dental health, services available and eligibility.
Information on the local drug and alcohol strategy and where to find support for problem drug or alcohol use.
Information on services and support for additional educational needs.
Formerly known as the Safeguarder Service, Family Proceedings Advisors represent the views of children and young people involved in family court proceedings
Support services for children and parents provided through drop-in sessions, group work, individual work and courses for adults.
Where and how to get legal aid.
Information about services for children who are looked after by the Committee for Health and Social Care.
Information and advice about local maternity services, pregnancy, giving birth and postnatal care.
Gives information about local mental health services and how to get support.
Advice and support for giving up smoking.
Information about the restorative justice process, the various approaches taken and the local strategy.
Explains what to expect from speech and language therapy and how to get support.
Information about the Orchard Centre and other sexual health services in Guernsey and Alderney.
How to find help for children with disabilities and their parents/carers.
The Bailiwick of Guernsey Victim Support and Witness Service is an independent charitable organisation providing support for victims and witnesses of crime.
Local Links
ACTION FOR CHILDREN GUERNSEY - support for young people with housing, accommodation, employability and substance misuse issues
Alcoholics Anonymous Guernsey - for help and support with problem drinking.
AL-ANON Family Group - for the relatives of problem drinkers.
Autism Guernsey - dedicated to improving the lives of adults and children on the autism spectrum.
Bright Beginnings - Nursery and pre-school children's centre.
Guernsey Alcohol Advisory Service - helping people to overcome situations caused by their use of alcohol.
Guernsey Arts Commission - provides opportunities for people who have little access or means to participate in arts activities.
Guernsey Mind - provides information, support and advice to promote good mental health.
Guernsey Sports Commission - aims to promote physical activity and sport for all ages and abilities.
Home Start - support for children, parents and families.
In-dependence (formerly Drug Concern) - works with individuals and families, helping people whose lives are affected by drug or alcohol use.
Safer - support for victims of domestic abuse.
Wigwam - offers friendship, support and advice to the families of children and young people with additional needs.
Guernsey Youth Commission - free help and advice for young people - under 18. Anyone can refer.
Links to UK national organisations
National organisations providing information, advice and support for parents/carers
Bullying UK - advice about bullying.
Childnet International - information about how to keep children safe online.
CSE - information and advice from The Children's Society on child sexual exploitation.
Family Lives - a national family support charity providing help and support in all aspects of family life. Includes a confidential helpline - 0808 800 2222
FRANK - friendly, confidential drugs advice.
The Hideout - help and support for the children of victims of domestic abuse.
Kidscape - advice about bullying.
Men's Advice Line - for male victims of domestic violence and abuse.
NSPCC - the UK's leading children's charity, preventing abuse and helping those affected to recover.
NWG - tackling child sexual exploitation - information for parents and carers.
Pace UK - advice and support for parents whose children might be in exploitative relationships.
Parent Info - expert information to help children and young people stay safe online.
Respect Phoneline - for perpetrators of domestic violence and abuse
Thinkuknow - information, advice and support with internet safety, relationships and online abuse.
Women's Aid - information and support for women affected by domestic abuse.